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Frequently Asked Questions

What is Day Care?

As we get older many of us may begin to feel that we would benefit from a little more help and support. If, like many people,  you are not ready for long term care, day care could be the right solution for you. Day care provides you with the opportunity to meet and socialise with like minded people in a supportive environment.

Who is Day Care suitable for?

At Orchard House we encourage you to try our complimentary visit; it gives us the opportunity to assess your needs and for you to see if day care is the right choice for you. Some people enjoy day care for the companionship and because they are not as independent as they used to be, others may require support for physical or mental health problems. Many find that day care allows their full time carers to have a well-deserved break, while they enjoy a fulfilling day out.

What about people with Dementia?

People with dementia and their carers often face a lack of understanding from businesses and communities as a whole. Our staff's training in dementia means they can confidently meet the needs of people affected by dementia.  They can continue with simple activities in a homely and comfortable environment. We provide freedom with support  at Orchard House and access to our award winning enclosed gardens.

Is a meal provided?

Yes, we offer a 3 course meal from our regularly changing menu everyday. Additionally we serve hot and cold refreshments throughout the day as well as freshly baked snacks at no extra charge. We can cater for special diets and we are compliant with the Allergen Legislation. We have a 5 star rating for Food Hygiene.

How can I pay for Day Care?

In England, millions of people provide unpaid care or support to an adult family member or friend. 'Caring’ for someone covers lots of different things, like helping with their washing, dressing or eating, taking them to regular appointments or keeping them company when they feel lonely or anxious. If this sounds like you, from April 2015, changes to the way care and support is provided in England mean you may be able to get more help so that you can carry on caring and look after your own wellbeing. You may be eligible for support, such as a direct payment to spend on the things that make caring easier. At Orchard House, day care is more affordable than you may think and we can make your money go further because our charges include all care, meals, activities and refreshements throughout the day.  If you are already in receipt of a direct payment you have the flexibility to choose Orchard House for your day care. We are approved carers for North Yorkshire County Council and we welcome self-funders too. 

How can I find out if my relative is eligible for funding?

If you are providing regular and substantial care for someone ask to be assessed by your local authority, this is the route for carers and people they look after to find out if they are eligible for support.  Organisations such as Scarborough & Ryedale Carers Resource can provide you with further advice. Don't forget, even if you are self-funding there are some benefits that can help you pay for your care needs.

Is there any help available for Carers?

You can find the right support by contacting your local council and you can ask them for a carer’s assessment. A carer’s assessment will look at the different ways that caring affects your life. It will help work out how you can carry on doing the things that are important to you and your family. Your physical, mental and emotional wellbeing will be at the heart of this assessment. As a result, you may be eligible for support from the council, who will also offer you advice and guidance to help you with your caring responsibilities. You can have a carer’s assessment even if the person you care for does not get any help from the council, and they will not need to be assessed.

To find out more about carers’ assessments visit

How would I get to Orchard House?

We are easily accessible from the town centre and the north of town by public transort, with bus stops directly outside Orchard House. Many of our visitors use Dial a Ride the community transport service which we are happy to book for you. We also have  pick up and drop off parking directly outside our front door!

Why choose Orchard House Day Care?

We believe that every visitor we support should have their dignity, choice and independence promoted. At Orchard House you will see dignity in action, in our care as well as our activities. We listen to what our visitors and families tell us they want,  so we can make every day at Orchard House thoroughly enjoyable as well as beneficial.